TEXT 3. EMPLOYEE JOB DESCRIPTIONS
1. UNIT 8. Текст «EMPLOYEE JOB DESCRIPTIONS», стр. 87-89 читать, переводить, выписать незнакомые слова.
2. Выполнить упр-я.
Учебник: Агабекян И.П.
А23 Английский язык для менеджеров/ И.П. Агабекян, —- Mосква: «Проспект», 2019 — 352 с (Высшее образование).
TEXT 3. EMPLOYEE JOB DESCRIPTIONS
A job is a group of tasks and responsibilities that an employee is responsible to conduct. Jobs have titles.
A task is typically defined as a set of activities needed to produce some result, e.g., vacuuming a carpet, writing a memo, sorting the mail, etc.
Functions are a large number of tasks that complex positions in the organization may include.
Job descriptions are lists of the general tasks, or functions, and responsibilities of a position. Typically, they also include to whom the position reports and specifications such as the qualifications needed by the person in the job, salary range for the position, etc.
Job descriptions are usually developed by conducting a job analysis. Typical job analysis includes the tasks and sequences of tasks necessary to perform the job. The analysis looks at the areas of knowledge and skills needed by the job. Note that a role is the set of responsibilities or expected results associated with a job. A job usually includes several roles.
Typically, job descriptions are used especially for advertising to fill an open position, determining compensation and as a basis for performance reviews.
As we already know, job descriptions describe the major duties and responsibilities of employees. The following job description is derived from the Dictionary of Occupational Titles (DOT).
Title: Secretary
Pay Range: E10
Date: May 3, 20XX
Job Analyst: Ann Smith
DOT Code: 201.362-030
Report to: Office Manager
Job Summary (from Dictionary of Occupational Titles; DOT): Schedules appointments, gives information to callers, takes dictation, and otherwise relieves officials of clerical work and minor administrative and business detail.
Duties and Responsibilities
■ Opens, date stamps, sorts, and distributes mail.
■ Answers telephone and provides information/assistance or routes caller to appropriate staff member.
■ Takes phone or visitor messages and delivers to appropriate individual.
■ Greets visitors to the office and directs them to appropriate individual.
■ Composes and types routine correspondence and memoranda using word processing software.
■ Compiles and types statistical reports including tables and text using spreadsheet software.
■ Assists Office Manager with monitoring office supplies.
■ Operates and maintains fax machine.
■ Makes copies, collates, and staples materials as requested.
■ Establishes and maintains permanent files; files and retrieves files as requested.
■ Performs other related duties as required.
Knowledge, Skills, and Abilities (established by supervisor)
■ Knowledge of modern office procedures and methods including telephone communications, office systems, and record keeping.
■ Knowledge of modern business communication, including style and format of letters, memoranda, minutes, and reports.
■ Skill to use a personal computer and various software packages.
■ Skill to type 50 words per minute.
■ Ability to work independently without supervision.
Credentials and Experience (established by supervisor)
■ Courses in secretarial/office administration.
■ Two years related experience.
■ Equivalent combination of education and experience.
Special Requirements (established by supervisor) Willing to work
overtime, holidays, and weekends as requested by Office Manager.
Assignment. Match the following and make a list of commonly used job analysis terms.
Example: Job duty is ...
1. Job duty
2. Knowledge
3. Skill
4. Ability
5. Physical characteristic
6. Credentials and Experience
a. a body of information applied directly to the performance of a duty
b. a present competence to perform an observable behavior or a behavior that results in an observable product
c. a present, observable competence to perform a learned activity
d. a single specific task
e. the minimal acceptable level of education, experience, and certifications necessary for employment
f. the physical attributes employees must have in order to perform job duties; unaided or with the assistance of a reasonable accommodation