TEXT 3. TRAINERS
1. UNIT 9. Текст «TRAINERS», стр. 101-103 читать, переводить, выписать незнакомые слова.
2. Выполнить упр-я .
Учебник: Агабекян И.П.
А23 Английский язык для менеджеров/ И.П. Агабекян, —- Mосква: «Проспект», 2019 — 352 с (Высшее образование).
TEXT 3. TRAINERS
Who actually conducts the training depends on the type of training needed and who will be receiving it. On-the-job training is conducted mostly by supervisors; off-the-job training, by either in-house personnel or outside instructors.
In-house training is the daily responsibility of supervisors and employees. Supervisors are ultimately responsible for the productivity and, therefore, the training of their subordinates. These supervisors should be taught the techniques of good training. They must be aware of the knowledge and skills necessary to make a productive employee. Trainers should be taught to establish goals and objectives for their training and to determine how these objectives can be used to influence the productivity of their departments. The investment into training will pay off in increased productivity.
There are several ways to select training personnel for off-the-job training programs. There are many outside training sources, including consultants, technical and vocational schools, continuing education programs, and economic development groups. Selecting an outside source for training has advantages and disadvantages. The biggest advantage is that these organizations are versed in training techniques, which is often not the case with in-house personnel.
The disadvantage of using outside training specialists is their limited knowledge of the company's product or service and customer needs. These trainers have a more general knowledge of customer satisfaction and needs. In many cases, the outside trainer can develop this knowledge quickly by immersing himself or herself in the company prior to training the employees. Another disadvantage of using outside trainers is the relatively high cost compared to in-house training, although the higher cost may be offset by the increased effectiveness of the training.
Training should be evaluated several times during the process. Employees should be evaluated by comparing their newly acquired skills with the skills defined by the goals of the training program. Any discrepancies should be noted and adjustments made to the training program to enable it to meet specified goals. Many training programs fall short of their expectations simply because the administrator failed to evaluate its progress until it was too late.
Assignment. Answer the questions:
1. Who can conduct on-the-job training?
2. Who can conduct off-the-job training?
3. What are the advantages and drawbacks of using outside training sources?
4.
How can the results of training be evaluated?
Assignment. Write a short essay on:
1. Purpose of training and education of employees and their development.
2. Types and methods of employees’ training.